Collect Your Property Keys with Confidence - Protect Your Investment from Day One
Don't let hidden defects drain your savings. Learn exactly what to check before your Defect Liability Period (DLP) expires.
Trusted by 12,000+ Malaysian Homeowners
What To Do When Collecting Your VP Keys
The handover process is highly statutory. Follow these critical steps and pro-tips to protect your investment and ensure your developer delivers the exact quality you paid for.
💡 Pro Tip
Schedule your inspection during natural daylight hours for better visibility of wall imperfections, paint defects, and hairline cracks.
Pre-Handover Verification & Key Collection
- Confirm the developer has issued the Certificate of Completion and Compliance (CCC) before your inspection
- Verify all unit keys - main door, bedroom doors, grille gate, and mailbox
- Collect access cards for lobby, lift, gym, and all common facilities
- Obtain parking tags, transponders, or remote controls
- Request appliance manuals, warranty cards, and maintenance contacts
Defect Submission & DLP Guidelines
- Your DLP runs 18-24 months from the date of Vacant Possession - document every defect immediately
- Take clear, timestamped photos with location notes for each defect found
- Use the ready-to-use submission templates (included in the PDF) to formally notify your developer
- Developers have a 30-day statutory window to rectify submitted defects under the DLP
- Keep copies of all correspondence - this is your statutory right under housing law
Utility Activation & Meter Logging
- Confirm electricity (TNB) and water meters are activated before starting any defect testing
- Immediately record and photograph initial water and electricity meter readings upon key handover
- This protects you from paying for pre-existing developer or construction utility usage
- Test the main distribution board (DB) - flip each circuit breaker to verify all circuits
Practical Inspection Tips & Essential Toolkit
1. Masking Tape / Markers
Mark defect spots on walls, tiles, and fittings for easy identification
2. Phone Charger / Socket Tester
Test every power outlet and verify electrical polarity in each room
3. Torchlight
Inspect dark corners, under sinks, ceiling voids, and riser compartments
4. Coin (for Tapping)
Tap tiles systematically to detect hollow spots underneath
5. Marble / Spirit Level
Roll a marble or use a spirit level to check floor evenness and slanting
6. Camera / Smartphone
Capture timestamped photos of every defect for your submission report
Get Your Complete DIY Property Defect Checklist (PDF)
This downloadable PDF includes a room-by-room inspection spreadsheet covering hollow tiles, water seepage, electrical polarity, door alignment - plus ready-to-use developer submission templates.
